Kenneth Walker
Crisis Management
The are 6 Responses to a Crisis.
1. Discredit Accuser 2. Deny & Suppress Info 3. Justify Actions/Shift Guilt 4. Money Fixes Everything 5. Take corrective actions 6. Full Apology

google-site-verification=cxP2hmDgseQJHHjasCwtiamlYvSTi4JJP-QIEVZwLQ4